Bicycle Commuter Reimbursement Benefit
Regular BU faculty and staff can get reimbursed for NEMO repairs through BU's Bicycle Commuter Reimbursement Benefit. Book a repair, save your receipt, and file at year end.
How to use it
- Book a repair with NEMO
Use the form below or text 857-847-6366. Service is 7AM–7PM, Monday–Friday.
- Pay for your repair as normal
Keep your receipt for reimbursement filing.
- File through BU Transportation Services at year end
Reimbursement payments are sent the following April.
Who's eligible
All regular BU faculty and staff qualify. Note that this benefit cannot be combined simultaneously with the BU-subsidized MBTA pass.
What's covered
Scheduled, on-site mobile bike repair 7AM–7PM, Monday–Friday within NEMO's service area. All mechanic labor for 1 bicycle and expert bike advice are included.
Replacement parts are charged separately as needed.
Questions? Call 857-847-6366.
What's included in a visit
Every NEMO visit covers mechanic labor for one bicycle and expert bike advice. Most repairs take about 45 minutes. Here's what we fix on the spot:
- Flat tire fix
- Brake adjustment
- Shifting tune-up
- Chain & cable replacement
- Safety check (15 min tune-up)
- E-bike & cargo bike service
Ready to ride?
Get your bike fixed this week. A NEMO mechanic comes to you — home, office, or roadside.