Bicycle Commuter Reimbursement Benefit
Regular BU faculty and staff can get reimbursed for NEMO repairs through BU's Bicycle Commuter Reimbursement Benefit. Book a repair, save your receipt, and file at year end.
How to use it
- Book a repair with NEMO
Use the booking form above or text 857-847-6366. Service is 7AM–7PM, Monday–Friday.
- Pay for your repair as normal (see menu)
Keep your receipt for reimbursement filing.
- File through BU Transportation Services at year end
Reimbursement payments are sent the following April.
Who's eligible
All regular BU faculty and staff qualify. Note that this benefit cannot be combined simultaneously with the BU-subsidized MBTA pass.
What's covered
Scheduled, on-site mobile bike repair 7AM–7PM, Monday–Friday within NEMO's service area. All mechanic labor for 1 bicycle and expert bike advice are included.
Replacement parts are charged separately as needed.
Questions? Text 857-847-6366.
Do I qualify for the Bicycle Commuter Reimbursement Benefit?
All regular faculty and staff qualify for the benefit. It cannot be simultaneously combined with the BU-subsidized MBTA pass. Transportation Services has a great explainer page that breaks it all down. Contact transportation@bu.edu if you have additional questions.
Key Bike Resources at BU
The BU Cycle Kitchen (or "BUCK") is a one-stop shop for bike registration, access to DIY bike repair space and tools, repair and riding instruction, and more.
BU has 2,400+ bike parking spaces across campus including 10+ secure bike rooms. Note: you will need to register your bike to receive secure bike room privileges.
What's included in a visit
Every NEMO visit covers mechanic labor for one bicycle (or more, if you choose the multi-bike option) and expert bike advice. Most repairs take about 45 minutes. Here's what we fix on the spot:
- Flat tire fix
- Brake adjustment
- Shifting tune-up
- Chain & cable replacement
- Safety check (15 min tune-up)
- E-bike & cargo bike service
Ready to ride?
Book a repair this week. A NEMO mechanic comes to you — home, office, or roadside.