E-Bike & Cargo Bike Repair
in Greater Boston
Your e-bike weighs 50–70 pounds. Don't haul it to a shop. A NEMO mechanic comes to your home, office, or building with the tools and parts to fix it on the spot — in Boston, Cambridge, Somerville, Brookline, and surrounding communities.
Why mobile repair is perfect for e-bikes
They're heavy
Most e-bikes weigh 50–70 lbs. Getting one into a car trunk or onto a bike rack is a serious project. We come to you instead.
They're expensive
A $2,000–5,000 bike deserves a mechanic who comes to it, not the other way around. We treat your investment accordingly.
They're your commuter
You need it working today, not "drop it off and we'll call you Thursday." Same-day service is standard.
We ride them too
NEMO mechanics dispatch on eCargo bikes (Tern GSD). We know these machines from the inside — not just the repair manual.
All major brands
Not limited to any dealer network. If it has a motor and pedals, we can almost certainly work on it.
$105 flat rate
No shop markup on labor. No surprise hourly billing. One flat visit fee covers the mechanic's time, travel, and diagnostics.
What we fix on an e-bike visit
Serving Boston, Cambridge, Somerville, Brookline, Watertown, and surrounding areas
Mechanical systems
- Flat tires (including tubeless)
- Brake adjustments and pad replacement
- Shifting and derailleur adjustment
- Chain and cable replacement
- Tire and tube replacement (e-bike specific)
- Spoke tension check and adjustment
- General tune-ups and safety checks
- E-bike build (+$65)
Electrical systems
- Display and controller troubleshooting
- Battery connection issues
- Motor error codes and sensor alignment
- Connector and wiring inspection
Brands we've serviced
Aventon, Tern, Trek, Specialized, Lectric, Rad Power, Giant, Urban Arrow, Cannondale, Velotric, Gazelle, Bunch Bikes, Schwinn, Xtracycle, Yuba, Ride1Up, Blix, Riese & Müller, VanMoof, Heybike, Babboe, Electra, and more.
76 brands and counting.
How it works
Book online or text us
Tell us what's wrong — or just that something feels off. We'll diagnose it on arrival. Fastest response: text 857-847-6366.
A mechanic comes to you
Home, office, apartment lobby, bike room, or roadside — wherever your e-bike is. We serve Boston, Cambridge, Somerville, Brookline, Watertown, and surrounding communities.
Fixed on the spot
Most e-bike repairs done in about 45 minutes. If we need a part we don't carry, we'll order it and schedule a return visit at no additional call fee.
Pricing
Flat rate. No surprises.
The $105 flat rate covers the mechanic's time, travel, and diagnostics. No hidden fees. No shop markup on labor.
Frequently Asked Questions
Will NEMO fix my e-bike?
Yes. We work on all major e-bike brands — Rad Power, Trek, Specialized, Giant, Aventon, Lectric, Tern, and more. If it has a motor and pedals, we can almost certainly work on it. Not sure? Text us a photo at 857-847-6366 and we'll tell you right away.
How much does e-bike repair cost?
E-bike and cargo bike repairs are $105 flat rate per visit. That covers the mechanic's time, travel, and all standard diagnostics. Parts — tires, tubes, chains, brake pads, cables — are billed separately at cost.
Do you work on cargo bikes?
Absolutely. We dispatch on eCargo bikes ourselves (Tern GSD), so we know them inside and out. Whether it's a Tern GSD, Urban Arrow, Babboe, Bunch Bike, or something else, cargo bikes are our specialty.
What if my e-bike needs parts?
Parts are billed separately at the time of repair. Our mechanics carry the most common items (tubes, tires, brake pads, cables, chains). If we need something we don't have on hand, we'll order it and schedule a return visit — no additional call fee for the follow-up.
What e-bike brands do you work on?
All major brands — Rad Power, Trek, Specialized, Giant, Aventon, Lectric, Tern, Urban Arrow, Cannondale, Velotric, Gazelle, Riese & Müller, VanMoof, Heybike, Blix, Ride1Up, Schwinn, and dozens more. 76 brands serviced and counting. No dealer certification required on our end.
Where do you provide electric bike repair service?
We serve Greater Boston: Boston, Cambridge, Somerville, Brookline, Watertown, Jamaica Plain, Allston, Brighton, and surrounding communities. Mon–Fri, 7am–7pm.
Your e-bike deserves a house call
Skip the shop. A NEMO mechanic comes to you today — Boston, Cambridge, Somerville, Brookline, and beyond.