harvard bicycle roadside assistance program
Eligibility for this program:
Eligible: Full-time benefits-eligible Harvard faculty and staff bike commuters in Cambridge and Allston
Not eligible: Faculty and staff on the Longwood campus and Graduate Student Workers
Qualified Services:
Quick fixes to get your bike back on the road. Including, but not limited to, flat tires, chain issues, and braking issues. The goal is to get your bike in condition to ride to or from campus safely.
Not Qualified Services:
Non-emergency maintenance and upkeep. If your bike needs new parts (e.g., a new tire, chain, brake pads, etc.), you can choose to pay NEMO separately for those parts at the time of the repair. The aforementioned expenses are eligible for reimbursement through the bike benefit program.
How to use it:
Text your full name and HUID to 857-847-6366. A NEMO Mechanic will reply and coordinate the repair. This service is available Monday-Friday, 7AM-7PM. It is free of charge for qualified services.
